As Riesling mentions in chapter nine of the text, I believe attitude is of the upmost importance for the successful reference interview. A students courage and trust can vanish if they feel threatened or uncomfortable in anyway . I disagree that SLMS are in an exclusive position that allows them to gather data about their scoop population prior to interviewing". (p. 100). I think this is up to the individual and how much time they have and are willing to commit to get to know their clientele. A spreadsheet of student names and grades is going to tell you little compared to a season dedicated coaching the junior boys basketball team. I also feel the term "exclusive" puts one on the outside, when truly the SLMS wants to be inclusive as much as possible.
Riesling also mentions that non-verbal and verbal communication skills can be practiced to improve the success of the reference interview, but most SLMS that I've encountered do their practicing in real life experiences, where they learn from their mistakes and try to improve on the experience the following time.
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